Unit 2 Check-in 登记入住
Ⅰ.Receiving Guests with a Reservation
有预订客人登记入住
84.Welcome to our hotel.
欢迎下榻我们饭店。
85.Do you have a reservation with us?
您有预订吗?
86.That was a single room，wasn't it?
您预订的是一间单人房，对吗?
87.Will you register，please?
请您登记。
88.Would you register individually，please?
请你们分开登记，好吗?
89.Will you complete the registration form，please?
请您填写登记表。
90.Please fill in the registration form.
请填写登记表。
91.Could you please put your nationality here?
请将您的国籍写在这儿。
92.Could I ask you to put your name in block capitals?
请用大写字母书写您的名字.
93.What's your occupation，please?
请问您的职业?
94.What's your address in your native country，please?
请问您在贵国的地址是什么?
95.Sign here，please.
请在这儿签名。
96.Could you sign your name，please?
请您签名。
97.May I see your passport?
可以看看您的护照吗?
98.Your passport，please.
请出示护照。
99.Have you got any identification?
您有什么可以证明您身份的证件吗?
100.Show me your ID card，please.
请出示您的身份证件。
101.We have a room reserved for you.
我们有您预订的房间。
102.Here's your room card.
这是您的房卡。
103.Here's your room key.
这是您的房间钥匙。
104.Could you keep your room key until you check out?
请您在住店期间自己保管钥匙，直到离店。
105.Your room number is 1508，on the 15thfloor.
您的房间是1508，在十五层。
106.A bellboy will show you to your room.
行李员会带您去您的房间。
107.Please take Mr.White's suitcase up to Room 1508，will you?
请帮怀特先生拿行李，带他到1508房间。
108.The elevator is over there，on your right.
电梯在那儿，您的右手边。
109.Enjoy your stay with us.
希望您在我们这儿住得愉快。
110.Have a nice day!
祝您愉快!
Ⅱ.Check-in Dispute
入住纠纷
111.What name was it，please?
请问您以什么名字预订的房间?
112.In whose name was the reservation made?
请问房间预订在谁的名下?
113.Who made the reservation，please?
请问谁做的预订?
114.When did you make the reservation?
请问您什么时候订的房?
115.When was it made?
什么时候订的?
116.What was the date of the reservation?
请问您预订房间的日期。
117.From which country?
从哪个国家?
118.Do you remember the name of the reservation clerk?
您还记得接待您的服务员的名字吗?
119.Can you spell that for me，please?
请您拼写一下，好吗?
120.How do you spell your name，please?
请问怎么拼写您的名字?
121.I'm sorry，but I haven't got any record of that.
对不起，我们这里没有您预订的记录。
122.I'm sorry，but there is no record of that.
对不起，我们没有您预订的记录。
123.I'm sorry，we have no record of a reservation in your name.
对不起，没有以您的名字预订的记录。
124.Do you have a fax confirming the reservation?
您收到过确认预订的传真吗?
125.The room may have been reserved in the name of the person who made the reservation.
房间可能预订在为您做预订的那人的名下了。
Ⅲ.When the Room Is Not Ready
房间还没准备好
126.I'm afraid your room is not ready yet.Would you mind waiting a moment，please?We are very sorry for the inconvenience.
恐怕您的房间还没收拾好，请您稍等一会儿，好吗?给您带来不便，真对不起。
Ⅳ.Changing Rooms or Extending a Reservation
换房间或者延长预订时间
127.We'll extend the reservation for you.
我们可以为您延长预订时间。
128.We'll make the change for you.
我们可以给您换个房间。
129.You may keep the room till 3p.m.，if you like.
如果您愿意，可以将房间保留到下午三点。
130.By how many nights do you wish to extend?
您希望延长几个晚上?
131.If we weren't so heavily booked，we would let you stay in the room till 4p.m.free of charge.
如果不是因为我们房间紧张，我们可以免费让您在房间呆到下午4点。
132.We've got a full house，so if you really want to keep your room this afternoon，we'll have to charge you 50%of the price.
我们客房很紧，如果您确实需要再住一个下午，恐怕我们要向您收50%的房费。
133.The hotel is full and there'll be someone taking your room.We'll keep your luggage if you like.
我们饭店现已客满，您的房间有人要住进去。如果您愿意，我们可以为您保管行李。
134.I'm afraid you'll have to vacate your room by 11.I must apologize for the inconvenience.
非常抱歉，恐怕您得在11点以前搬出房间。给您带来不便，我深表歉意。
135.Your room has been booked for tomorrow.Would you mind changing rooms?
您的房间明晚已预订给别人了。请您换个房间，好吗?
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